Database of Precedents

Application	Renewal
Review	Full, coordinated by ENQA
Decision of	27/11/2024
Standard	2.6 Reporting
Keywords	publication of reports, negative
Panel conclusion	Compliance
Clarification request(s)	–
RC decision	Compliance

“7. In its previous decision, the Register Committee found the agency to be partially compliant due to the lack of publication of reports with negative results of its ex-ante verification of study programmes.

8. The Register Committee learned that ACCUA now publishes reports with negative and positive results of all evaluations processes except for reviews of universities for recognition on its website. From the report, the Committee learned that these reviews only occur by a request from the regional ministry and are sporadic. The Committee further understood that the agency is not authorised to publish the reports as this is in the remit of the regional parliament.

9. Given the improvements made in publication of the negative reports, the Register Committee could concur with the panel that the agency now complies with the standard. The Register Committee, nevertheless, highlighted the panel’s recommendation that the agency should raise the issue with the publication of the results of the reviews of universities for recognition with the regional authorities to ensure that these reports are made available to the public.”

Full decision: see agency register entry

Application	Renewal
Review	Full, coordinated by ENQA
Decision of	27/11/2024
Standard	2.7 Complaints and appeals
Keywords	internal appeals system
Panel conclusion	Compliance
Clarification request(s)	–
RC decision	Compliance

“10. In its last decision, the Register Committee raised concerns regarding the lack of an internal appeals system within the agency and as a result found the agency to be partially compliant with the standard.

11. The Register Committee noted that since the last review of ACCUA the agency has established a separate body within the agency responsible for appeals. Furthermore, the panel noted that the appeals procedure is clear, publicly available and ensures impartiality in decision-making by the Appeals Committee.

12. The Register Committee thus found that the agency has addressed the issues raised in the previous report and therefore can follow the panel’s conclusion of compliance.”

Full decision: see agency register entry

Application	Renewal
Review	Full, coordinated by ENQA
Decision of	27/11/2024
Standard	3.1 Activities, policy and processes for quality assurance
Keywords	stakeholders invovlement
Panel conclusion	Compliance
Clarification request(s)	–
RC decision	Compliance

“13. In its last decision, the Register Committee found the agency to be partially compliant due to the lack of stakeholders involvement on governance level and its lack of strategic planning.

14. The Register Committee learned from the panel’s analysis that the agency has addressed the issues raised in the previous review. The Committee noted that ACCUA has involved students and other stakeholder as members of the Governing Council of the agency. Furthermore, the Committee noted that ACCUA adopted an Initial Action Plan which is well-conceived to carry forwards the agency's mission and vision.

15. Following the improvements towards ESG compliance undertaken by the agency, the Register Committee was able to follow the panel’s conclusion that the agency complies with the standard.”

Full decision: see agency register entry

Application	Renewal
Review	Full, coordinated by ENQA
Decision of	27/11/2024
Standard	3.3 Independence
Keywords	government,
Panel conclusion	Compliance
Clarification request(s)	–
RC decision	Partial compliance

“16. The Register Committee learned from the panel analysis that the representation of stakeholders in the Governing Council has improved compared to the previous review and that the share of Government appointees in this body has been lowered.

17. The Committee, however, also noted that the regional minister, whose portfolio the agency is situated in, is acting as the President of the agency, chairs the Governing Council and has a casting vote.

18. Furthermore, the Register Committee noted, as underlined by the panel, that the agency is dependent on the Regional Government’s approval for hiring both temporary and permanent staff, which limits the agency’s operational autonomy.

19. Considering the significant level of involvement of the regional government in the governing of the agency and the potential constraints over the staff management and the operational independence of the agency, the Register Committee could not follow the panel’s judgement and concluded that ACCUA complies partially with the standard.”

Full decision: see agency register entry

Application	Renewal
Review	Full, coordinated by ENQA
Decision of	27/11/2024
Standard	3.4 Thematic analysis
Keywords	thematic report
Panel conclusion	Partial compliance
Clarification request(s)	–
RC decision	Compliance

“20. The Register Committee learned that ACCUA has created a statistical analysis unit and produced five thematic reports since the last external review. However, as noted by the panel, out of the five reports only one can be considered as a thematic analysis in the sense of the standard, since the other four reports provided useful inputs for policy debates with regional stakeholders and for improvements in quality assurance at universities.

21. The Register Committee finds, in line with its interpretation of the standard, that the thematic analysis report in question is sufficient for achieving compliance with the standard and therefore could not follow the panel’s judgement of partial compliance and concluded that ACCUA complies with ESG 3.4.

22. The Register Committee nevertheless underlined the panel’s recommendation that the agency should devise a clear plan for thematic studies and use its evaluation reports to produce these studies.”

Full decision: see agency register entry

Application	Renewal
Review	Full, coordinated by ENQA
Decision of	27/11/2024
Standard	3.6 Internal quality assurance and professional conduct
Keywords	internal quality asssurnace system
Panel conclusion	Compliance
Clarification request(s)	–
RC decision	Partial compliance

“23. In its last decision, the Register Committee found the agency to be partially compliant due to the lack of development and proper implementation of its internal quality assurance system.

24. The Register Committee understood, from the panel analysis, that the agency has made a significant progress, by introducing a number of internal mechanisms, reviewing policies, procedures and guides. The panel noted that, however, the agency does not yet have a full internal quality assurance system in place, but intends to work on this in the coming period.

25. While the Register Committee welcomed the progress made by the agency. The Committee noted that, however, a well-rounded internal quality assurance system that synchronises the newly introduced tools is yet to be set. Therefore, the Register Committee could not follow the panel’s judgement and found the agency to be partially compliant with the standard.”

Full decision: see agency register entry

Application	Initial
Review	Full, coordinated by ENQA
Decision of	27/11/2024
Standard	2.3 Implementing processes
Keywords	Informing stakeholders
Panel conclusion	Compliance
Clarification request(s)	–
RC decision	Compliance

“9. The Register Committee understood from the panel’s analysis, that while external quality assurance processes are in line with the standard, there are discrepancies in understanding the processes of drafting and finalising review reports, as well as the role of the QA expert in the Commission of Study Programmes Evaluation (CET).

10. The Register Committee could follow the panel's view that the agency is compliant with standard, but emphasized the panel's recommendation that the agency should ensure that all stakeholders are effectively informed about the entire external evaluation process.”

Full decision: see agency register entry

Application	Initial
Review	Full, coordinated by ENQA
Decision of	27/11/2024
Standard	2.4 Peer-review experts
Keywords	Peer-review experts
Panel conclusion	Compliance
Clarification request(s)	–
RC decision	Partial compliance

“11. The Register Committee learned from the panel’s analysis that, in the ex-post accreditation reviews are collaborative effort between the panel and the Commission of Study Programmes Evaluation (CET). In particular, the Criterion 3 of the methodology is pre-evaluated by a member of the CET. Even though it is not currently the practice, these members can also participate in the external site visit.

12. The Register Committee shared the panel’s concerns that the current set up in which the CET members are participating both in the external evaluation and the decision making on the final outcomes of the review may lead to a potential conflict of interest. Further, the Register Committee noted that this arrangement is contrary to the requirement that external quality assurance is conducted by a group of external experts.

13. The Register Committee also learned that follow-up activities are not conducted by panels, but directly by CET sub-commissions. CET sub-commission includes a chairperson, two academic members, one student member and one quality spokesperson.

14. Given the above mentioned issues, the Register Committee was unable to concur with the panel’s conclusion of compliance and found that AQUIB only partially complies with the standard.”

Full decision: see agency register entry

Application	Initial
Review	Full, coordinated by ENQA
Decision of	27/11/2024
Standard	3.1 Activities, policy and processes for quality assurance
Keywords	Stakeholder involvement in governance
Panel conclusion	Compliance
Clarification request(s)	–
RC decision	Partial compliance

“15. The Register Committee learned that the governing body of AQUIB (i.e., the Board of Directors), is composed exclusively of representatives of the University of the Balearic Islands (UIB) and the regional government. The Board does not include student members nor other stakeholders.

16. The Register Committee learned that AQUIB has prepared a draft of the new Statutes which, in the review panel’s view, would ensure a more representative composition of the Board of Directors. However, these Statutes are not yet in force at the time of the review.

17. Considering lack of stakeholder involvement in AQUIB’s governance, the Register Committee was unable to concur with the panel’s conclusion of compliance and found that AQUIB only partially complies with the standard.”

Full decision: see agency register entry

Application	Initial
Review	Full, coordinated by ENQA
Decision of	27/11/2024
Standard	3.3 Independence
Keywords	Independence, government representatives
Panel conclusion	Partial compliance
Clarification request(s)	–
RC decision	Partial compliance

“18. The Register Committee understood from the analysis by the panel that the composition of the Board of Directors has dominant representation of the government and the UIB, and these two stakeholders appoint all six board members.

19. The Register Committee further learned that according to statutes, the Director of the agency is appointed by the Balearic minister responsible for university affairs. Since 2009, however, this position is vacant and the Technical Director, chosen with a public competition, manages the agency.

20. The Register Committee understood that to resolve the above mentioned issues new statutes of the Consortium of the Balearic Agency for Quality Assurance in Higher Education has been drafted. The statutes, however, are not yet in effect. Following this, the Committee concurred with the panel that AQUIB only partially complies with ESG 3.3.”

Full decision: see agency register entry

Application	Initial
Review	Full, coordinated by ENQA
Decision of	27/11/2024
Standard	3.4 Thematic analysis
Keywords	Thematic analysis
Panel conclusion	Compliance
Clarification request(s)	–
RC decision	Partial compliance

“21. The Register Committee learned from the report that AQUIB has a Thematic Analysis Protocol for a systematic approach to conducting thematic analyses, which was adopted in 2023 and is being implemented for the first time. However, the topic of the only thematic analysis conducted so far does not incorporate the results of its external quality assurance procedures.

22. Considering that the only thematic analysis conducted by AQUIB so far is outside the scope of ESG, the Register Committee was unable to concur with the panel’s conclusion of compliance and found that AQUIB only partially complies with the standard.

23. For the remaining standards, the Register Committee was able to concur with the review panel's analysis and conclusion without further comments.”

Full decision: see agency register entry

Application	Renewal
Review	Targeted, coordinated by ENQA
Decision of	27/11/2024
Standard	2.1 Consideration of internal quality assurance
Keywords	ESG Part 1
Panel conclusion	Compliance
Clarification request(s)	–
RC decision	Partial compliance

“8. In its last decision for renewal of registration (of 2020-03-16), the Register Committee found that VLUHR QA only partially fulfilled the requirements of the standard, as the ESG Part 1 was not sufficiently addressed in the main activities of VLUHR QA.

9. The Register Committee understood from the panel report that, since the last review, VLUHR QA has started employing a new framework for assessing programs in Flanders, which consists of eight quality features (QF). The new framework is stipulated by Flemish decree and must be implemented by the QA agencies evaluating programmes in Flanders.

10. The Register Committee learned from the panel analysis that the new quality framework still does not directly address certain elements of ESG 1.1, ESG 1.2 and ESG 1.4. There is no explicit mention that institutions must have a public quality policy (ESG 1.1) or processes for programme approval (ESG 1.2); nor it is addressed explicitly that “the internal processes of the university to ensure the monitoring of support processes for students at all stages of the lifecycle” (ESG 1.4).

11. The Register Committee also learned that VLUHR QA has addressed the missing elements only in the Guide for drawing up a self-evaluation report for higher education institutions. These elements are not covered in the Manual Programme Review, the main document followed by the external reviewers.

12. While the Register Committee understood that the new Flemish Framework addresses ESG to a higher extent than the previous one, the absence of ESG 1.1, ESG 1.2 and ESG 1.4 in the Framework and in the Manual raises concerns about the possibility of them being overlooked during the assessment. Therefore, the Register Committee found that VLUHR QA only partially complies to the standard and highlighted the panel’s recommendation on including the content of the Guide for drawing up a self-evaluation report in the Manual Programme Review.”

Full decision: see agency register entry

Application	Renewal
Review	Targeted, coordinated by ENQA
Decision of	27/11/2024
Standard	3.4 Thematic analysis
Keywords	Thematic analysis
Panel conclusion	Compliance
Clarification request(s)	–
RC decision	Compliance

“13. In its last decision for renewal of registration (of 2020-03-16), the Register Committee found that VLUHR QA only partially fulfilled the requirements of the standard, as the agency did not publish thematic analysis based on the findings of external quality assurance activities.

14. The Register Committee learned from the panel’s analysis that VLUHR QA has completed three thematic analysis reports since their last review and the number of reports aligns with the level of activity of the agency. Additionally, thematic analysis has been integrated into VLUHR QA’s daily work and in the current Policy Plan (2023-2027).

15. Furthermore, the Register Committee understood that VLUHR QA focusses on the thematic analyses being relevant to higher education stakeholders and ministry representatives, rather than solely concentrating on the outcomes of external review results.

16. The Register Committee was able to follow panel’s conclusion that VLUHR QA is now compliant with the standard.”

Full decision: see agency register entry

Application	Renewal
Review	Targeted, coordinated by ENQA
Decision of	02/07/2024
Standard	2.1 Consideration of internal quality assurance
Keywords	Internal quality assurance
Panel conclusion	Compliance
Clarification request(s)	–
RC decision	Compliance

“9. In its previous decision the Register Committee found the agency to be compliant with ESG 2.1. As per the

Policy on Targeted Reviews, ESG 2.1 shall always be part of the external review process. The Register Committee noted that all procedures share an underlying framework infrastructure for all of it external quality assurance activities that reflects well the standards of ESG Part 1.

10. The Committee therefore concurred with the panel’s conclusion that QQI continues to be compliant with ESG 2.1.

11. For the remaining standards, the Register Committee was able to concur with the review panel's analysis and conclusion without further comments.”

Full decision: see agency register entry

Application	Renewal
Review	Targeted, coordinated by ENQA
Decision of	02/07/2024
Standard	2.4 Peer-review experts
Keywords	Absence of student reviewers; Training of student reviewers
Panel conclusion	Partial compliance
Clarification request(s)	–
RC decision	Partial compliance

“10. In its previous decision for renewal of registration on EQAR (of 2024-11-05), A3ES was found to be partially compliant with the standard due to the absence of student reviewers in panels in the New Study Programmes (NCE) procedures and overseas accreditations. The Register Committee noted from the panel analysis that the status quo has not changed.

11. Furthermore, the Committee understood that except for initial trainings, the agency does not organise systematic training for new or revised processes and that some reviewers, including students, have not received training in the past five years. Furthermore, the Committee understood that student reviewers receive only training for programme reviews, but not for institutional reviews.

12. Given the lack of students involvement in some procedures and the lack of systemic training for reviewers, the Register Committee concurred with the panel conclusion, and found that A3ES remains to be partially compliant with ESG 2.4.”

Full decision: see agency register entry

Application	Renewal
Review	Targeted, coordinated by ENQA
Decision of	02/07/2024
Standard	2.6 Reporting
Keywords	Publication of negative reports and decisions
Panel conclusion	Partial compliance
Clarification request(s)	–
RC decision	Partial compliance

“13. The Register Committee learned from the analysis by the panel that A3ES does not publish negative reports and decisions on the assessment of new study programmes (NCE).

14. Given the lack of transparency by not publishing negative reports and decisions for all procedures the Register Committee concurred with the panel that A3ES only partially complies with ESG 2.6.”

Full decision: see agency register entry

Application	Renewal
Review	Targeted, coordinated by ENQA
Decision of	02/07/2024
Standard	3.4 Thematic analysis
Keywords	Inactivity in implementing thematic analyses
Panel conclusion	Partial compliance
Clarification request(s)	–
RC decision	Partial compliance

“15. The Register Committee understood from the analysis by the panel that the most recent thematic analysis published by the agency were done in 2017.Furthermore, the Committee, noted that “the agency confirmed to the panel that it does not currently have a systematic approach to conducting thematic analysis but confirmed its commitment to developing this.”

16. The Register Committee concurred with the panel that A3ES only partially complies with ESG 3.4. The Register Committee underlined the panel’s recommendation that the agency should resume conducting and publishing thematic analysis of the outcomes and findings of its external quality assurance activities.

17. For the remaining standards, the Register Committee was able to concur with the review panel's analysis and conclusion without further comments.”

Full decision: see agency register entry

Application	Renewal
Review	Targeted, coordinated by ENQA
Decision of	02/07/2024
Standard	2.5 Criteria for outcomes
Keywords	Lack of clear deliberation rules
Panel conclusion	Compliance
Clarification request(s)	–
RC decision	Compliance

“7. In its last decision for renewal of registration (of 2019-11-05), the Register Committee found that CTI only partially fulfilled the requirements of the standard as the consistency in their decision making was not always assured - the Committee noted a lack of clear deliberation rules detailing the basis upon which specific decisions were made.

8. The Register Committee noted that CTI has introduced a new tool for ensuring consistency in its decision making – a deliberation table, used for synthesizing the panel assessments. Furthermore, the Committee understood from the analysis of the panel that the deliberation tables ensure consistency in the decision making process and make the review process more transparent.

9. Following the recent developments regarding the introduction of the new tool and its impact on consistency of the outcomes of CTI, the Register Committee was able to concur with the panel's conclusion, and found that now the agency complies with the standard.”

Full decision: see agency register entry

Application	Renewal
Review	Targeted, coordinated by ENQA
Decision of	02/07/2024
Standard	2.6 Reporting
Keywords	Publication of full reports
Panel conclusion	Compliance
Clarification request(s)	–
RC decision	Compliance

“10. In the previous decision for renewal of registration (of 2019-11-05), the Register Committee found CTI to be partially compliant with the standard as it only published summary of evaluation reports which lacked important details from the full reports.

11. From the external review report, the Register Committee learned that a new template, which includes the full report, was introduced. Furthermore the Committee understood from the analysis of the panel, since 2019, CTI started publishing in full all of its reports.

12. Having addressed the earlier concern regarding publication of full reports, the Register Committee concurred with the panel’s conclusion and found that the agency now complies with the standard. The Committee, however, underlined the panel’s recommendations that the agency ensures that the reports are more analytical, their clarity and soundness are improved as well as their visibility on the agency's website.”

Full decision: see agency register entry

Application	Renewal
Review	Targeted, coordinated by ENQA
Decision of	02/07/2024
Standard	2.3 Implementing processes
Keywords	Follow-up
Panel conclusion	Partial compliance
Clarification request(s)	–
RC decision	Partial compliance

“11. The Register Committee, noted in the analysis by the panel that evalag’s review procedures include a self-assessment report and an external assessment followed by expert’s report, but no follow-up activities, unless related to conditions/requirements established by evalag when taking the corresponding decision.

12. Given the concerns on the lack of consistent follow-up in all of evalag's procedures the Register Committee concurred with the panel that evalag complies only partially with the standard.”

Full decision: see agency register entry